I looked for a long time before stumbling upon this headset. The other options were either way too expensive or way too cheap. The price point on this is unbelievable for what you get. I paid $15. Great sound quality with an adjustable wheel. The mute option is perfect and works great as a double measure if you accidentally forget to mute yourself during a conference call. The material is very durable. I don't work in a call center so I can't speak to long term use but I will say that these are comfortable to wear for long periods. I got them for teleconferences that I frequently have to be on during the week and can't use speaker phone in my work area. It has saved me from many neck cramps and sweaty hands from having to hold my phone to my ear before. Plus now I can actually type or write while I'm on the call. The only thing that is annoying but easily fixed is that when the cord passes over something like a desk or gets bumped, the sound travels straight to the headset and is amplified. An easy fix is to clip the cord to your shirt or place a small towel or something soft under or around the cord if you do a lot of moving while using this headset. Overall, I highly recommend!!
